Returns policy for orders
All sales items are final sale.
It is important to understand that our dresses are made to order, and once the tailoring process has began the materials already cut cannot be reused. Yet once you place your order, you still have time to do cancellation in case you change your mind. Please read carefully our cancellation policy:
Unpaid orders, meaning orders saved for later payment, will be cancelled automatically after 24 h.
Orders cancelled 12 to 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 60% of the product purchase price, in order to cover the material cost.
Once your order has been shipped, cannot be cancelled.
If you would like to cancel your order, please contact customer service firstname.lastname@example.org